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Contact Us
Questions about an order, product, or delivery? The Royallium team in Argenteuil replies in French and English.
Information
Find our details, opening hours, and map below. For order tracking, have your RL- number from the confirmation email ready.
Phone:
Email:
Open Time:
- Lundi – Vendredi : 9h00 – 18h00
- Samedi : 10h00 – 16h00 | Dimanche : fermé
Get In Touch
Use the form on the right or email contact@royallium.com directly. Include your RL- order number for faster tracking.
How to reach us
Our showroom is not permanently open to the public, but the Royallium team is reachable by email and form. For a visit or business meeting, suggest two time slots to contact@royallium.com — we confirm within 48 business hours.
Average response time: 24 to 48 business hours. During sales or holidays, allow one extra day. Delivery emergencies are handled as soon as the carrier opens a case.
Order support vs general inquiries
Active order, damaged parcel, return, or refund: email contact@royallium.com with subject "Order" and your RL- number. Logistics requests are prioritised on business days.
For catalogue questions, product advice, partnerships, or press, describe your need in detail. Our Argenteuil team will point you to the right product or contact.